Privacy Policy

Effective date: October 8, 2026 · Last updated: October 8, 2026

1. Who we are

Travel Globe Technologies LLC (“Travel Globe”, “we”, “us”) is an independent travel agency at 4020 Emerald Glade Ct, Cumming, GA 30040-0423, USA. We are an online travel agency for customers in the United States: you search fares and send booking requests on our website, and our agents complete bookings with you by phone. This policy covers our website, travelglobetechnologies.com, and the information we collect when you contact us or book with us.

2. Information from the website

Flight searches. When you search for flights, your browser sends the airports, dates, trip type and number of travelers by age group you selected to a server function we operate (hosted by Supabase). That function passes the search to our flight-data supplier, Duffel, to get live fares. Searches do not include your name, email address or other contact details.

Technical information. Like any website, our hosting provider automatically receives technical information when you visit, such as your IP address, browser type, the pages requested and the time of the request. It uses this to deliver the website and to protect it against abuse.

Booking requests. When you send a booking request, the form collects, for each traveler: full name as on ID, date of birth, gender as on ID and traveler type (adult, child or infant); and for you: your name, email address, phone number, preferred call time and time zone, and any notes you add. It also sends the trip and fare you selected. The form is sent over an encrypted HTTPS connection to a server function on our website host (Cloudflare), which emails it to our agents and sends you a receipt through our email provider (Resend). The website itself does not store the request; our agents’ mailbox is the record. The form never asks for payment card details.

Your selected fare. To carry your chosen fare from the search page to the request form, your browser keeps it in session storage on your own device. It is deleted when you close the tab and is not a cookie.

The website has no account sign-up or payment page.

3. Information for bookings

When you contact us or book travel, we collect the information needed to quote, book and support your trip. This may include:

• Contact details: name, phone number, email address and billing address.
• Passenger details: full names as shown on ID, dates of birth and gender (required by airlines and the TSA Secure Flight program). For international travel this may also include passport details, nationality, Known Traveler or Redress numbers, and frequent-flyer numbers.
• Trip details: itineraries, preferences, and special requests such as wheelchair assistance or travel by a minor. Some special requests may reveal health information, which we collect only with your consent and use only to arrange the service you asked for.
• Payment information: card details needed to process your payment (see Payment card information).
• Communications: our emails with you and notes our agents make about your requests.

If you book for other travelers, you confirm that you are allowed to share their information with us for this purpose.

4. How we use information

• To search fares, make and change bookings, issue tickets and send confirmations.
• To process payments and refunds, and to prevent fraud.
• To tell you about schedule changes, cancellations and other updates to your trip.
• To answer your questions and resolve problems.
• To meet legal, tax, accounting and regulatory obligations.
• To keep the website working and secure.

We don’t send marketing emails unless you ask to receive them, and you can opt out at any time.

5. Who we share it with

We share information only as needed to provide our service:

• Airlines, which need passenger, contact and payment details to issue tickets and operate your flights, and which pass Secure Flight and passport data to government authorities as the law requires.
• Booking systems and travel suppliers, such as global distribution systems and ticket consolidators, which we use to reserve and issue tickets.
• Payment processors, such as Authorize.Net and the card networks, to process payments and refunds.
• Service providers that run parts of our business for us, such as website hosting and the booking request function (Cloudflare), the flight-search function (Supabase and Duffel), email delivery (Resend and our email host) and phone services. They may use the information only to provide those services to us.
• Authorities, when the law requires it or to protect our customers, our business or others from fraud or harm.
• A buyer or successor, if our business is sold or reorganized. This policy will continue to protect your information.

We do not sell personal information. We do not share it for targeted advertising.

6. Payment card information

Card payments are processed through PCI DSS–compliant systems: our payment gateway when we are the merchant of record, or the airline’s systems when the airline charges you. We do not keep full card numbers in our own records, emails, spreadsheets or notes, and we do not keep card security codes after a payment is authorized. This website does not collect card information. See Payments, Security & Delivery for more.

7. Cookies and analytics

This website does not currently set cookies or use analytics, advertising or session-recording tools. The fonts on our pages are loaded from Google Fonts, so Google receives your IP address when the page loads. If we add analytics or advertising tools in the future, we will update this policy first and describe the tools and your choices.

8. How long we keep it

We keep booking records, including passenger and transaction details, for as long as we need them to provide our service and to meet legal, tax, accounting and card-network requirements. That is generally up to seven years after your travel date. Communications about inquiries that did not lead to a booking are kept for up to two years. When information is no longer needed, we delete it or make it anonymous.

9. Security

We use administrative, technical and physical safeguards to protect personal information. Access is limited to people who need it, and our website uses encrypted HTTPS connections. No system is perfectly secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your information, we will notify you as the law requires.

10. Your choices and rights

You can ask us to:

• tell you what personal information we hold about you and give you a copy;
• correct information that is wrong; or
• delete your information, unless we need to keep it to complete a booking, process a refund or meet a legal obligation.

Residents of some U.S. states have additional rights under state privacy laws. We honor those rights where they apply. To make a request, email support@travelglobetechnologies.com or call (678) 672-2283. We will verify your identity before acting on a request and respond within 45 days. We will not treat you differently for making a request.

11. Children

Our website and services are not directed to children under 13, and we do not knowingly collect information from them directly. When a parent or guardian books travel for a child, we collect the child’s passenger details from that adult and use them only for the booking.

12. International travel

For travel outside the United States, we must share passenger information with foreign airlines, booking systems and government authorities in the countries you visit. Their laws may protect personal information differently from U.S. law.

13. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date. If the changes are significant, we will point them out on the website.

14. Contact us

For questions or requests about your personal information, contact: