Terms & Conditions

Effective date: October 8, 2026 · Last updated: October 8, 2026

1. About these terms

These Terms & Conditions (“Terms”) apply to your use of travelglobetechnologies.com (the “website”) and to any travel booking you make with Travel Globe Technologies LLC (“Travel Globe”, “we”, “us”), a company located at 4020 Emerald Glade Ct, Cumming, GA 30040-0423, USA. By using the website or confirming a booking with us, you agree to these Terms, our Refund & Cancellation Policy, our Payments, Security & Delivery Policy and our Privacy Policy.

2. Our role as your agent

Travel Globe is an independent travel agency. We are not an airline and are not affiliated with or endorsed by any airline. When you book with us, we act as your agent in arranging air transportation provided by an airline (the “carrier”). The carrier is responsible for operating your flight, and your contract of carriage is with the carrier.

3. Who can book

You must be at least 18 years old and legally able to enter into a contract to make a booking. If you book for other travelers, you confirm that you are authorized to act for them, that you will share these Terms and the fare rules with them, and that the information you give us about them is accurate.

4. Fares on this website

The flight search on this website shows live fares obtained from airline inventory through our flight-data supplier. Fares and seat availability change constantly, so a fare shown on the website is not a confirmed price or an offer to sell, and selecting it does not hold it. No booking is made on the website, and the website does not collect payment. Your price is confirmed only when an agent quotes it to you and you approve it in writing, as described below.

Unpublished fares. Our agents can also book unpublished fares that airlines make available to travel agencies through our airline partners. They are not available on every route or date. When one is available for your trip and is lower than the fare you selected, your agent will offer it; it is your choice whether to take it.

5. Booking requests

You can send us a booking request through the form on this website. A booking request is not a booking: it does not reserve seats, hold a price or authorize any charge. It gives our agents the traveler and contact details they need to quote your trip.

• You must give each traveler’s name exactly as on the passport or government ID they will travel with, with their date of birth and gender as shown on that ID. Errors can lead to denied boarding or airline name-change fees.
• By sending a request you ask us to call you about it at the phone number you provide. We aim to call within 30 minutes, 24 hours a day, 7 days a week. This is a service target, not a guarantee: at very busy times or if we cannot reach you, it may take longer. We call only about your request and do not use your number for marketing.
• You may withdraw a request at any time before you approve an itinerary, at no cost, by telling your agent or emailing support@travelglobetechnologies.com with your request reference.

6. Quotes, approval and payment

1. You send a booking request on the website or call us, and an agent confirms fares and availability for your route, dates and travelers.
2. Before you pay, we send you by email a written itinerary showing the flights, the passenger names, the fare rules (including whether the fare is refundable or changeable and the main baggage rules), the total price in U.S. dollars, and who will charge your card.
3. You review it and give your authorization for the charge. We do not charge your card until you have approved the itinerary and total.
4. A booking is confirmed only when payment is successfully processed and the ticket is issued. If the fare changes or the seats are no longer available before ticketing, we tell you before any charge and you can accept the new price or cancel at no cost.

7. Prices, taxes and fees

• All prices are in U.S. dollars and include the airfare plus all government taxes and mandatory carrier-imposed fees.
• Travel Globe does not charge a separate booking or service fee. The total in your approved itinerary is the total charged for the ticket.
• Optional extras that the airline sells, such as checked bags beyond the included allowance, seat selection or upgrades, are not included unless your itinerary lists them. Airlines may charge for these directly.
• Your card issuer may charge its own fees, such as foreign transaction fees. These are outside our control.

8. Ticketing and delivery

Tickets are electronic. Once your ticket is issued, we email you the airline confirmation code (record locator) and e-ticket receipt. Nothing is shipped. Please check that names, dates and flights are correct as soon as you receive them and tell us immediately about any error. See Delivery of tickets for details.

9. Airline rules

Your travel is governed by the carrier’s conditions of carriage and the rules of your fare, including rules on changes, cancellations, refunds, baggage, check-in deadlines, seat assignments, minors traveling alone and passengers with special needs. We summarize the key fare rules in your itinerary. The carrier’s own rules control if there is any difference.

10. Changes, cancellations and refunds

Changes, cancellations and refunds are governed by the fare rules and by our Refund & Cancellation Policy, which forms part of these Terms.

11. Travel documents

You are responsible for having valid travel documents for every traveler, including passports, visas, transit visas, entry permits and any health documents required by the countries you travel to or through. Names on the booking must match the travelers’ government-issued ID exactly. Airlines may refuse boarding to travelers without proper documents, and such refusals are not eligible for a refund from us. Travel to some destinations, such as Cuba, is restricted by U.S. law. We arrange travel only where it is permitted, and you are responsible for meeting any legal requirements that apply to your trip.

12. Schedule changes and disruptions

Airlines sometimes change schedules or cancel flights. When we learn of a change to your booking, we will try to let you know using the contact details you gave us, so please keep them current. Your rights when an airline cancels or significantly changes a flight are described in our Refund & Cancellation Policy.

13. Billing questions and disputes

If you have a question about a charge, please contact us first at (678) 672-2283 or support@travelglobetechnologies.com. We can usually explain or resolve it quickly. This does not limit any rights you have with your card issuer.

14. Fraud prevention

To protect cardholders, we may verify your identity and your authority to use a payment card before charging it. For example, we may ask for a signed authorization, check the billing address, or speak with the cardholder. We may decline or cancel a booking if we cannot verify a payment or if we reasonably suspect fraud. If we cancel a booking for this reason, we refund any amount we charged.

15. Use of this website

You may use this website for your personal, non-commercial travel planning. You may not scrape it, use automated systems to make searches, interfere with its operation, or use it for any unlawful purpose. The website’s content and design belong to Travel Globe or its licensors. Airline names and trademarks belong to their owners and are used only to identify carriers.

16. Limitation of liability

As your agent, we are responsible for arranging your booking with reasonable care and skill. We are not responsible for the acts or omissions of carriers or other third parties, including delays, cancellations, overbooking, lost baggage, injury or other events within the carrier’s control. To the fullest extent permitted by law, our total liability to you for any claim related to a booking is limited to the amount you paid us for that booking, and we are not liable for indirect or consequential losses. Nothing in these Terms limits any liability that cannot be limited under applicable law, or any rights you have under U.S. Department of Transportation rules.

17. Governing law

These Terms are governed by the laws of the State of Georgia and applicable U.S. federal law, without regard to conflict-of-law rules.

18. Changes to these terms

We may update these Terms from time to time, and the version shown here, with its effective date, applies to bookings made from that date. The Terms in effect when you made your booking continue to apply to that booking.

19. Contact us